Customer Serivice Evaluation

[FrontPage Save Results Component]
Date of Repair .
Customer Name
Vehicle Description
Registration Number
Street Address optional
Town / Suburb optional
Phone Number
E-mail optional
Thank you for choosing an Approved Repairer to work on your vehicle.

To enable us to continually monitor and improve the service standards of our workshop we would like you to take a few moments to read, complete all questions and return this Customer Service Evaluation within the next three months.

All information will be kept confidential. Your contact information will not be used to send unsolicited e-mail or provided to anyone else.
Were you satisfied with your initial contact . YesNo
Were you made to feel welcome YesNo
Were the staff courteous to you YesNo
Were the repairs to your vehicle to your satisfaction YesNo
Were the repairs completed in a satisfactory time YesNo
Was your car returned to you clean and tidy YesNo
Would you recommend us to others YesNo
Would you use our services again YesNo
How did you choose Caddles to do your repairs (select one)
   1) word of mouth from others
   2) advertising on radio / TV etc.
   3) Internet web site
   4) previous dealings
   5) insurance company
.
If one was provided;
Was the loan car helpful while you were off the road		 YesNo
.
Please provide any other comments you feel may assist
.
Thank you for your consideration and choosing us to be your repairer. Once you have completed the form simply click the "Send to Caddle" button once or the "Clear" button to remove your answers.
Form 52 ( Version 3 )